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AI Phone Host · Orders + Reservations · Built for Restaurants

Your phone, answered.
Your tables, full.

VerbaCall picks up every call — reads your live Square menu, takes the whole order, texts the payment link and books the table, while your team keeps cooking.

  • Live Square menu — real prices, never guesses
  • Payment link texted before they hang up
  • Reservations booked & confirmed by text
  • Allergy notes always reach the kitchen
VERBACALL · PHONE ORDER
FRI 7:42 PMCALL #0047
1× LG PEPPERONI$18.00
+ EXTRA CHEESE$2.00
1× CAESAR SALAD$9.00
⚠ ALLERGY — NO PEANUTS
TOTAL$29.00
✓ PAYMENT LINK TEXTED
✓ TICKET SENT TO KITCHEN
TAKEN BY AVA — YOUR AI HOST
A real phone order — taken, confirmed and paid — with zero staff time.
Friday, 5–10 PM

One dinner rush, fully answered.

While your team runs the floor, VerbaCall runs the phone. A night of calls, all handled at once — none of them missed.

Phone order

Line out the door — phone still answered

Large pepperoni, extra cheese, a Caesar — taken, read back, payment link texted. $29 that used to ring out.

Reservation

Table for four, booked in one call

Availability checked, birthday noted for the kitchen, confirmation text sent before the caller hung up.

Allergy

"No peanuts" — read back twice

Allergies get a mandatory readback and land on the order note, so the kitchen always sees them.

Cancellation

8-top cancelled — refilled in 9 minutes

The waitlist got texted the moment the table opened. First "Y" reply took the slot automatically.

Catering

60-person office lunch inquiry

Details captured, then a warm transfer — your manager briefed on a second line before being connected.

Late call

"Are you still open?"

Answered honestly from your hours, and one last pickup order squeezed in before close.

0calls answered
0sent to voicemail
$0in phone orders
From ring to receipt

How a phone order actually happens.

No tablets, no re-keying, no "let me put you on hold." VerbaCall works inside your Square catalog and does the whole job the way your best phone person would.

  1. 1

    Picks up on the first ring

    Even ten calls at once. Lunch rush, dinner rush — there is no busy signal.

  2. 2

    Reads your live menu

    Real items, sizes and prices straight from your Square catalog. It never guesses and never sells what you don't have.

  3. 3

    Builds the order, reads it back

    Mods, quantities and the total confirmed out loud — and every allergy read back so it reaches the kitchen.

  4. 4

    Creates the order & texts the link

    The order lands in Square and a secure checkout link hits the guest's phone before they hang up.

  5. 5

    You see everything

    Ticket in the kitchen, recording and transcript in your dashboard, guest saved to your CRM.

MESSAGES · NOW
The Maple Grill: Hi Sarah, your payment link for one large pepperoni + a Caesar is here — checkout.square.site/maple-grill/… Thanks!
Delivered · the guest pays in two taps
Tables too

Reservations booked, confirmed — and actually kept.

It checks availability before promising a time, books the table with the details your floor team needs, and runs the confirmation texts that stop no-shows. When a table cancels, the waitlist gets texted automatically.

  • Availability checked before a time is promised
  • Party size, occasion & seating notes captured
  • Day-of "reply C to confirm" texts cut no-shows
  • Cancelled tables refilled from your waitlist
TONIGHT · THE BOOK6 / 8 seated
5:306:00 6:307:00 7:308:00 8:309:00
A table for two just opened tonight at 7:30 — you're first on the waitlist. Reply Y to take it.
Y
It's yours — see you at 7:30! 🍴
Hear it work

Pick a call. Watch it get handled.

Five calls your phone gets every week — played back the way Ava, your AI host, actually runs them.

LIVE — AVA · Phone order00:00
The check, please

What do missed calls ring up to?

Every unanswered ring is an order or a table that went somewhere else. Tally yours.

We count conservatively: industry studies find roughly 6 in 10 callers who can't reach a restaurant simply order somewhere else — so only those are tallied here.

LOST-REVENUE CHECK
Missed calls / week25
Walked to a competitor (60%)15
Average ticket$42
LOST / WEEK$630
$32,760
LOST EVERY YEAR — BEFORE TIPS
Fits your stack

Plays nicely with the pass.

Square for orders and payments, OpenTable for tables — plus the tools your back office already runs. Connected for you, white-glove.

Square orders + payments OpenTable reservations Toast Clover Google Calendar Gmail Stripe QuickBooks Calendly
Before you switch it on

What owners ask first.

Last call

Never let the phone cost you a table again.

Book a 15-minute demo — we'll put your AI host on the line and let it take an order from you, live.

You're on the books

Thanks — our team will reach out within one business day to set up your live demo and your AI host.

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