All conversations,
on all channels, handled.

VerbaCall calls, texts and emails your leads, books the appointment, warm-transfers to your team, and writes every action back to your CRM.

Book a Demo
SM
Sarah M.
Voice · calling
ML
Marcus L.
Text · replied
AH
Alex H.
Email · new
VerbaCall AI layer
Handled & synced to CRM
Appointment bookedSarah · Thu 10:15 AM
Text answeredMarcus · details sent
Email repliedAlex · options shared
CRM updatedLogged · stage moved
Voice, text & email, 24/7 Keeps your number Works with your CRM Warm human handoff

One intelligent layer
across your entire stack.

Your CRM sits at the center. VerbaCall runs voice, SMS, RCS and email around it and writes everything straight back.

Voice
SMS
RCS
System of record
Your CRM
Logs every call, text & email Updates pipeline stage Creates & enriches contacts Syncs appointments

Everything a call center
promises, without the gaps.

  • 01One voice, everywhere
  • 02Nothing slips through
  • 03Follow-ups, on time, every time
  • 04Perfect American English
  • 05Trained once, set forever
  • 06Scales in an instant

“Thanks for calling Brightline — this is Ava. How can I help?”

Downtown Westside Uptown
The exact same greeting, at every location — on calls, texts & email
01 / 06
One voice, everywhere
The same brand voice across every location and every channel.
Mon · Call“Can you do a same-week install?”
Tue · TextPicks up mid-story — nothing re-asked
Wed · EmailQuote sent, with the full history
Sarah · same-week install
One memory — the context rides along to the next channel
02 / 06
Nothing slips through
Full context carries across the call, the text and the email.
Day 0 · Callpromised at 9:00 AMSent 9:00
Day 1 · Textpromised at 9:00 AMSent 9:00
Day 3 · Emailpromised at 9:00 AMSent 9:00
Promised is scheduled — scheduled goes out. On the dot.
03 / 06
Follow-ups, on time, every time
Every promised follow-up goes out on schedule, on the right channel. Nothing waits and nothing gets missed.
EN-US · Native

“You’re all set for Thursday at 10:15.”

Clear, natural, native — every word
04 / 06
Perfect American English
Clear, natural and native-sounding. Never an offshore desk.
Your playbook, trained once
Day 1 Day 30 Day 90 Day 365
Same script, same quality — no ramp-up, no off days
05 / 06
Trained once, set forever
No re-training, no ramp-up and no off days. Ever.
Live conversations11,000
One caller or a thousand — everyone hears an answer, instantly
06 / 06
Scales in an instant
Handle one conversation or a thousand at the same time.
Warm transfer

It briefs your rep
before it passes the call.

When a conversation needs a human, VerbaCall holds the lead, briefs your rep on a second line, and connects them.

No repeatsYour rep walks in already knowing the story.
Never queuedThe lead stays live on the line, never parked.
Human-readyConnects only when your rep says go.
Always capturedNo one free? It takes a message, books the appointment, and updates your CRM.

Everything it takes to run the conversation.

One AI across voice, text and email.

Voice
Answers & makes calls
Inbound, outbound and after-hours calls, unlimited at once, so no caller ever hits a busy signal.
Text
Any openings this week? Thursday 10:15 works Book it ✓
Two-way SMS
Texts get read when calls get skipped. It confirms, reschedules and answers, then logs the reply.
Email
Email that carries the thread
Confirmations, recaps, forms and follow-ups by email, in one thread with the call and the texts.
Transfer
Warm transfer to your team
Holds the lead, briefs your rep on a second line, and connects only when they say go.
Booking
Books the appointment
Checks real availability, schedules the visit, and syncs it to your calendar and CRM.
CRM
Writes back to your CRM
Logs the call, updates the pipeline stage, and creates or enriches the contact automatically.
Outbound
Outbound campaigns
Works a list from your CRM across calls, texts and email on the schedule you set.
Inbound
Instant speed-to-lead
New web and ad leads get a call, text and email in seconds, before they go cold.
Voice AI
Natural American voice
Clear, native-sounding conversation that answers questions and never has an off day.
Compliance
Manages your DNC list
Honors opt-outs instantly and keeps your do-not-contact list current automatically.

Outbound built for how your team actually works.

One sequence across calls, texts, RCS and email that stops the moment the goal is reached.

VerbaCall
CallDay 0
SMSDay 0
RCSDay 1
EmailDay 3
MK
Maya K.
New lead
Stops the moment the goal is reached, or the lead opts out.

One call, from ring to CRM.

A call and everything it sets in motion, in real time.

SM
Sarah Mitchell
Incoming call
0:00
Landing in your CRM real time
Appointment confirmedThursday, 10:15 AM
Text sentConfirmation + booking link
Email sentRecap + directions

Connects to the tools you already run on.

VerbaCall writes back to your CRM, calendar and inbox so nothing has to be re-keyed. Here are a few of the tools teams connect.

Compatible with 100+ business tools. Do not see yours? We add connectors on request.

Simple to set up. Easy to run.

Connect your tools, set your flow, and go live. Keep your number, no new hardware.

Step 01
Your number CRM Calendar Inbox
VerbaCall Connected

Connect your tools

Link your number, CRM, calendar and inbox in a few clicks.

Step 02
AI answers calls & texts
Books appointments
Hands off to your team

Set your flow

Pick how calls, texts and emails get answered, and when to hand off to your team.

Step 03
LIVEVerbaCall is answering
Call answered · appt booked
Missed call texted back
Outcome written to CRM

Go live

VerbaCall starts handling conversations and writes every outcome to your CRM.

Good questions, answered.

What is VerbaCall, in one line?
A multichannel AI communications platform. It handles conversations over voice, text and email, books appointments, warm-transfers live callers to your team, and writes every action back to your CRM.
Does it replace my CRM?
No. Your CRM stays the system of record. VerbaCall runs voice, SMS and email around it and keeps it updated, logging calls, moving pipeline stages, creating and enriching contacts, and syncing appointments.
Can it transfer a caller to a real person?
Yes. On a warm transfer, VerbaCall keeps the lead on the line, calls an available rep on a second line, briefs them on who is calling and why, then connects the two once the rep is ready. If no one is free, it takes a message and logs it.
How do the outbound flows work?
You build a sequence that mixes calls, texts and emails, and you set the timing of each step. The flow runs against leads pulled from your CRM and stops automatically when the goal is reached or when someone opts out or requests do-not-contact.
What about inbound leads from forms and ads?
You choose exactly when a new lead should be contacted. Leave a cushion so your team can reach out first. If they do not connect in time, VerbaCall steps in on call, text and email so the lead never goes cold.
Do I keep my phone number, and is there new hardware?
You keep your existing number and there is no new hardware to install. Setup is self-serve: connect your number, CRM, calendar and inbox in a few clicks.

Every call, text and email.
Handled.

Watch a live VerbaCall agent work across every channel.

One platform, all channels
Warm transfers to your team
Every action written to your CRM
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